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$34.99 PER HOUR FOR YOUR FIRST RESIDENTIAL CLEANING!*
Still have questions about cleaning services? Find your answers here!
Do I need to be home for the cleaning?
Do I need to be home for the cleaning?
Your home is your space and it's up to you if you would like to be home or not. You can choose to be home to let the cleaners in or you can leave us a key or code to access your property. Our team undergoes screening and background checks to insure the safety of your home and all your belongings.
What should I do with my pets?
What should I do with my pets?
Our team is has no problems working around animals! Please let us know before your appointment if the cleaners need to take extra caution with your cat or dog. Examples of things to let us know about are animals that try to get outside when they aren't supposed to or pets that are less friendly.
What if I need to cancel my cleaning?
What if I need to cancel my cleaning?
We understand plans can change, so if you need to reschedule or cancel a cleaning just let us know at least 24 hours before your cleaning day. We will try our best to accommodate your scheduling requests.
Can I add something to my cleaning?
Can I add something to my cleaning?
Of course! Please let our admin team know so notes can be added to your file for next time.
How do I pay for my cleaning?
How do I pay for my cleaning?
Payments can be made by e-transfer to info@thecleancommitment.com. If you prefer to pay by credit card, let us know and we can arrange a secure online payment.
Will I get the same cleaner each time?
Will I get the same cleaner each time?
We try our best to send the same cleaners each time but it's not always possible. Luckily we train all our cleaners to give consistent and excellent results!
Do I need to have cleaning supplies?
Do I need to have cleaning supplies?
Nope! Our team is fully prepared with everything they will need, including all supplies and tools.
What if I'm not happy with my cleaning?
What if I'm not happy with my cleaning?
We guarantee you'll be happy with your cleaning. If for any reason you aren't, let us know right away and we will have a cleaner come back and fix it.
What if something gets damaged?
What if something gets damaged?
Our team will treat your home and everything in it with respect, but if an accident does happen please let us know as soon as possible so we can make it right.
Do I need to lock up my valuables?
Do I need to lock up my valuables?
No need! Every one of our cleaners goes through screening and a background check so you know you're in good hands. For extra protection our cleaners are all bonded, insured and WCB covered.
Can I tip my cleaner?
Can I tip my cleaner?
Tips are never expected but if you choose to tip your cleaner, cash is appreciated!
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